The delivery time of your order is according to your shipping address. Depending on the customs clearance time in different countries, the delivery time usually take 3-10 days.

Please reply to the order confirmation email directly. Besides, you are able to contact us through our “Contact Us” page with an Order ID and an updated shipping address.

You will receive a tracking number to the email address linked with your order when your shipment has been picked up.

Yes we can! If you do have a product you would like price matched simply send us a link to the competitors product and we will be happy to help.

If you’re looking for out-of-stock items, you’ve come to the right place! Because we are able to get the most priority supply in the world, we have everything you want!  Please simply contact us directly and we will reply as ealier as we can.

Primeight follows Consumer Guarantees guidance for warranty coverage. Coverage scales linearly with the price of the product;

e.g. a below US$500 item will give you 1 year coverage; 

a US$500-2,500 item will give you 1.5 years coverage;

a US$2,500+ items will give you 2 years coverage.

To read more about warrenty coverage plese click here.

No we don’t sell second hand products. We promise that all our items are brand new and we don’t stock anything 2nd hand or refurbished.

Please patiently describe your problem on our “Contact Us” page and send it to us, we will solve your problem immediately.

Or you are able to contact us via WhatsApp : +852-55671128

Yes we have! Primeight is one of your best partners. We encourage everyone to do business on their own and build a more perfect online shopping community together.

At present, Primeight has provided dropshipping services with 23+ partners, which have received good feedback. To read more about dropshipping services please click here.